Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBRKG303 Mapping and Delivery Guide
Retrieve information from records

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency BSBRKG303 - Retrieve information from records
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to receive a request and to deliver the record or information about the record.It applies to individuals who follow established guidelines and processes to assist them to carry out their work. They work under supervision or in consultation with more senior staff or users of the system to locate records.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Locate/retrieve records required
  • Identify and refine search criteria and keywords (or other control information) to retrieve records, in consultation with person making request
  • Adopt a systematic approach to details that are difficult to determine
  • Search business or records system to retrieve records according to agreed criteria
  • Locate or retrieve records to match request
       
Element: Ensure security of records
  • Identify person requesting the record and confirm the access category, in accordance with organisational procedures
  • Check security and access clearance documents to match with category of identified person requesting the record
  • Where necessary, inform user of access denial in accordance with organisational procedures
       
Element: Provide required information or records
  • Mask specific records, or portions thereof, to prevent access where required
  • Prepare information for person requesting the record in an appropriate format
  • Deliver record, or record information, within the specified timeframes
  • Document the process
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Locate/retrieve records required

1.1 Identify and refine search criteria and keywords (or other control information) to retrieve records, in consultation with person making request

1.2 Adopt a systematic approach to details that are difficult to determine

1.3 Search business or records system to retrieve records according to agreed criteria

1.4 Locate or retrieve records to match request

2. Ensure security of records

2.1 Identify person requesting the record and confirm the access category, in accordance with organisational procedures

2.2 Check security and access clearance documents to match with category of identified person requesting the record

2.3 Where necessary, inform user of access denial in accordance with organisational procedures

3. Provide required information or records

3.1 Mask specific records, or portions thereof, to prevent access where required

3.2 Prepare information for person requesting the record in an appropriate format

3.3 Deliver record, or record information, within the specified timeframes

3.4 Document the process

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Locate/retrieve records required

1.1 Identify and refine search criteria and keywords (or other control information) to retrieve records, in consultation with person making request

1.2 Adopt a systematic approach to details that are difficult to determine

1.3 Search business or records system to retrieve records according to agreed criteria

1.4 Locate or retrieve records to match request

2. Ensure security of records

2.1 Identify person requesting the record and confirm the access category, in accordance with organisational procedures

2.2 Check security and access clearance documents to match with category of identified person requesting the record

2.3 Where necessary, inform user of access denial in accordance with organisational procedures

3. Provide required information or records

3.1 Mask specific records, or portions thereof, to prevent access where required

3.2 Prepare information for person requesting the record in an appropriate format

3.3 Deliver record, or record information, within the specified timeframes

3.4 Document the process

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify and refine search criteria and keywords (or other control information) to retrieve records, in consultation with person making request 
Adopt a systematic approach to details that are difficult to determine 
Search business or records system to retrieve records according to agreed criteria 
Locate or retrieve records to match request 
Identify person requesting the record and confirm the access category, in accordance with organisational procedures 
Check security and access clearance documents to match with category of identified person requesting the record 
Where necessary, inform user of access denial in accordance with organisational procedures 
Mask specific records, or portions thereof, to prevent access where required 
Prepare information for person requesting the record in an appropriate format 
Deliver record, or record information, within the specified timeframes 
Document the process 

Forms

Assessment Cover Sheet

BSBRKG303 - Retrieve information from records
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBRKG303 - Retrieve information from records

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: